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My broadcast ended before the purchased duration

Facebook Live SMM Panel for a Session That Ends Early

Record the actual start and end times and retain the selected duration terms. Ask support how an early ending affects the active order; unused time does not automatically mean a refund. Avoid restarting solely to make a past order appear continuous.

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Check current service availability, rates and terms in the official account.

Your pre-order checklist

  1. Save actual broadcast timestamps
  2. Locate the duration conditions
  3. Submit one support request with the order ID

Use this checklist with the current service description before committing a budget.

Work through this decision

Identify the Facebook object and its audience restrictions before choosing a listing. A Page URL, post permalink and video link can lead to different ordering requirements. Check the submitted target outside the administrator view.

An illustrative buying scenario

A 45-minute planned event ending after 15 minutes leaves a timing mismatch to resolve. The appropriate outcome depends on the service's conditions, not a self-calculated automatic credit.

A mistake to avoid

Do not promise your client a provider refund before it is confirmed.

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Before your next order

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